Shipping and Return Policy

Last Updated: 09-10-2024

Thank you for choosing Portable Office Cabin. We strive to deliver high-quality portable cabins to our customers across India. Below are the terms and conditions regarding shipping and returns.

Shipping Policy

Shipping Locations

We proudly serve customers all over India. Our products are shipped directly to your specified address.

Shipping Charges

Shipping charges are calculated at checkout based on your location and the size of the cabin being delivered. We aim to provide you with the most economical shipping options.

Delivery Time

• Standard Delivery: Delivery times may vary depending on your location. Typically, you can expect delivery within 1 to 30 days after placing your order.
• Expedited Delivery: If you need your order sooner, please contact our customer service team for expedited shipping options.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment's progress.

Damaged or Lost Shipments

If your shipment arrives damaged or is lost during transit, please contact our customer service team within 2 days of receipt for assistance. We will work with you to resolve any issues.

Return Policy

1. Return Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you can initiate a return within 2 days from the date of delivery. Please note that the following items are non-returnable:

• Customized or specially ordered cabins
• Items damaged through misuse or neglect

2. Return Process

To initiate a return, please contact our customer service team at [email protected] / 9019910931. Include your order number and the reason for the return. Our team will guide you through the return process and provide you with a return authorization.

3. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item sent). We recommend using a trackable shipping service or purchasing shipping insurance for returns over amount to ensure your return is received.

4. Refund Process

Upon receiving your return, we will inspect the cabin. If approved, a refund will be issued to your original payment method within 4 days. You will receive a notification once the refund has been processed.

5. Exchanges

We currently do not offer exchanges. If you wish to exchange your cabin for a different model, please initiate a return and place a new order.

Contact Us

For any questions regarding shipping or returns, please contact us:

Thank you for choosing Portable Office Cabin. We appreciate your business and look forward to serving you!