Your Privacy Matters to Us

When you interact with us — whether you browse our website, request a quote, or place an order — we may collect the following information:

• Personal details: Your name, email address, phone number, and company name.
• Project details: Site location, product requirements, and any specifications you share with us.
• Payment information: Payments for products purchased online are processed securely by Razorpay, our PCI-DSS compliant payment gateway. This website does not directly collect or store complete card numbers, CVV codes, UPI PINs, or bank account credentials — those are entered only on Razorpay’s secure payment interface. We retain limited transaction information — such as the order ID, Razorpay payment reference, amount paid, and payment status — for accounting, customer support, and order processing. For quotation orders paid offline, we record the bank transfer (NEFT/RTGS/IMPS), UPI, cheque, or demand draft reference you share with us.
• Technical data: Your IP address, browser type, device information, and pages visited on our website.
• Communication records: Emails, WhatsApp messages, and call records related to your enquiry or order.

We use the information we collect to:

• Respond to your enquiries and provide accurate quotations.
• Process and fulfil your orders, including manufacturing, delivery, and installation.
• Communicate updates about your order status, delivery schedules, and after-sales support.
• Improve our website, products, and customer service based on usage patterns.
• Send occasional updates about new products or offers — only if you have opted in.
• Comply with legal and regulatory requirements under Indian law.

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and improve your browsing experience.
• Analyse website traffic and user behaviour to make our site better.
• Support marketing campaigns through platforms like Google Ads and Meta.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. These include:

• Encrypted data transmission (SSL/TLS) across our website.
• Restricted access to personal data — only authorised team members can view it.
• Secure storage of payment references and order records.

While we take every precaution, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell or rent your personal information to anyone. We may share limited data with:

• Logistics partners: To coordinate delivery and installation at your site.
• Analytics providers: Such as Google Analytics, to help us understand website usage.
• Legal authorities: If required by law or to protect our rights.

As a user, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct any inaccurate or incomplete information.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, simply reach out to us using the contact details below.

We retain your personal information only for as long as it is needed to fulfil the purposes described in this policy — or as required by applicable Indian laws. Once the data is no longer necessary, we securely delete or anonymise it.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

This Privacy Policy is governed by the laws of India. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts in Krishnagiri, Tamil Nadu, India.

If you have any questions or concerns about our privacy practices, feel free to reach out: